Shipping Policy

Effective November 13, 2026

Clear costs. A little planning. Delivery to your door.

Destination & currency

We currently accept delivery orders to the United States only. All prices and shipping charges are in USD. Available services and charges are shown at checkout for your delivery address.

Shipping rates

The free standard shipping threshold is calculated after product and order discounts, excluding tax and shipping.

Processing plus transit

Order processing takes 5–10 business days. Standard transportation takes another 10–15 business days after dispatch. Add both periods when planning: approximately 15–25 business days total for standard delivery. Business days exclude weekends and applicable public holidays. These are estimates, not guaranteed arrival dates.

Expedited shipping is available for $7.99. It does not remove the processing period. We do not promise an expedited transit time or delivery date unless we confirm one for your order.

Dispatch & tracking

When tracking information becomes available, it will be provided through the order's shipment notification. A carrier may need time to register its first scan. Contact us if tracking is missing, has stopped updating or appears inconsistent.

Address changes & cancellations

Check your full address before ordering. Email us promptly with the order number if you need a correction or cancellation. We will try to help before dispatch, but cannot guarantee changes after processing or shipment has progressed. We will explain any available carrier redirection or redelivery options and applicable costs before you accept them.

Delays, missing parcels & damage

Carrier disruption, weather, customs and peak demand may affect delivery. If an order appears lost, is marked delivered but cannot be found, or arrives damaged, contact us promptly with the order number and available evidence. Check safe delivery locations and with household members. We will investigate with the carrier and arrange a suitable remedy according to the facts and applicable consumer rights. Keep damaged packaging where possible; do not discard evidence needed for a claim.

Taxes & duties

Applicable tax calculated by the store is displayed at checkout. If import duties or other destination charges are not collected at checkout, they may be charged by the relevant authority or carrier. We do not promise duty-free delivery. Any mandatory disclosures and consumer rights apply.