Terms of Service

Effective November 13, 2026

Our store & these terms

Bramblebento is operated by Tianjin Yaoyang Trading Co., Ltd. These terms govern use of this website and orders placed through it. Lu Yuechu is the store Owner. By using the services, you agree to applicable terms to the extent permitted by law. Mandatory consumer protections remain in effect.

Using the website

You must have legal capacity to place an order and provide accurate contact, delivery and payment details. Protect your account credentials. Do not misuse the site, interfere with security, submit unlawful content or infringe others' rights. We may restrict misuse subject to applicable law.

Product information & images

We aim to describe products clearly and correct material errors when identified. Images are illustrative product and room-styling representations, not proof of materials, measurements, certification or medical performance. Colors can vary by screen. Decorative props, room furniture and pets are not included. Check confirmed item details before purchase and ask us if information essential to your choice is missing. We do not make unlisted safety, therapeutic or suitability claims.

Prices & payment

Prices are in USD. Applicable shipping and taxes are shown during checkout. Offers can change for future orders. Use an accepted payment method and ensure you are authorized to use it. We may investigate suspected fraud or a material pricing or listing error. If an accepted order cannot be fulfilled on the stated terms, we will contact you with available options and refund amounts due if cancelled; we will not impose an increased price without agreement.

Orders, changes & cancellation

An automated order acknowledgment confirms receipt and does not guarantee acceptance or dispatch. Fulfillment is subject to item availability and successful payment. Email promptly for changes or cancellation. We cannot guarantee intervention once processing or dispatch has progressed. Any cancellation by us will be communicated and paid amounts returned where due.

Delivery & returns

Our Shipping Policy and Return Policy explain charges, estimates, procedures and remedies. Processing and transit periods are separate and added together. Delivery dates are estimates unless expressly guaranteed. Risk, title and rights in case of non-delivery are governed by applicable law.

Pet use & care

Use items only as intended and follow supplied instructions. Supervise first use, check for wear and remove damaged items. Pet rest accessories are not chew toys, restraints, secure transport carriers or medical devices. Keep them away from heat, open flame and hazards. Seek veterinary advice for medical or mobility needs. Nothing in these terms excuses a defective product or excludes mandatory rights.

Intellectual property & external services

Website branding and original content belong to their respective rights holders. Do not reproduce protected material without permission except as law allows. Third-party links and payment services have their own terms; a link does not guarantee third-party content. Our Privacy Policy explains personal information handling.

Responsibility & legal rights

We do not guarantee uninterrupted or error-free website access. To the extent permitted by law, we are not responsible for losses that are not reasonably foreseeable or arise from misuse unrelated to a breach by us. No term limits liability or remedies that cannot legally be excluded, including applicable liability for defective goods, fraud or personal injury.

Governing law & disputes

These terms are governed by the laws of the People's Republic of China. Subject to mandatory consumer rights, disputes are submitted to the competent courts at the company's location in Tianjin. This does not deprive you of mandatory protections, remedies or court access in your place of residence where applicable. Please contact us first so we can try to resolve the matter.

Changes & contact

We may update these terms for future use and orders. The version applying when you order governs that order unless law requires otherwise. Changes will appear with an updated effective date.